Refunds, Returns & Exchanges Policy

At Overtime Wellness, we’re committed to providing the highest-quality products and customer experience. Due to federal and state compliance laws surrounding hemp-derived cannabis products, please review the following policy carefully:

🚫 All Sales Are Final

Due to the nature of our THCa and hemp-derived products, we do not accept returns or offer refunds once your order has been processed and shipped.

📦 Damaged, Incorrect, or Incomplete Orders

If your order arrives damaged, defective, or incorrect, please email us at info@overtimewellness.io within 7 days of delivery with:

• Your order number
• Photos clearly showing the issue

Once approved, we’ll offer one of the following:

• A replacement of the same item
• An exchange for a similar product (if original is out of stock)
• A store credit toward a future purchase

❗️ Important Notes

• We do not offer exchanges or refunds based on flavor, effect, or personal preference.
• Claims submitted after 7 days may not be accepted.
• Overtime Wellness reserves the right to deny any claim we determine to be fraudulent or abusive.

If you have any questions, contact our support team at info@overtimewellness.io — we’re here to help.