Last updated: August 8, 2025

Overtime Wellness operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a curated shopping experience. Our store is powered by Shopify, which helps us deliver the Services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, make a purchase, or otherwise communicate with us. If there is a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy controls with respect to our handling of personal information.

By accessing or using the Services, you acknowledge you have read and understand this Privacy Policy.

Personal Information We Collect or Process

“Personal information” means information that identifies or can reasonably be linked to you. It does not include data that is de-identified or aggregated. Depending on how you interact with the Services and applicable law where you live, we may collect the following categories (including inferences drawn from them):

• Contact details: name, billing and shipping address, phone number, email address.
• Financial information: payment card type, last four digits, transaction details, and other payment-related data (processed by our payment providers).
• Account information: username, password, security settings, preferences.
• Transaction information: items viewed, added to cart/wishlist, purchased, returned, exchanged, or canceled; order history.
• Communications: information you provide when you contact support or otherwise communicate with us.
• Device information: device type, browser, network connection, IP address, identifiers.
• Usage information: how and when you interact with or navigate the Services, including pages viewed and actions taken.

Sources of Personal Information

• Directly from you: when you browse, create an account, make a purchase, or contact us.
• Automatically: via cookies, pixels, and similar technologies when you use the Services.
• Service providers: who assist with payments, fulfillment, analytics, hosting, and support.
• Partners and third parties: where permitted by law and consistent with your choices.

How We Use Your Personal Information

• Provide, tailor, and improve the Services: process payments, fulfill and deliver orders, manage returns/exchanges, remember preferences, recommend products, and maintain your account.
• Marketing and advertising: send promotional emails or show ads (including based on your activity). You can opt out as described below.
• Security and fraud prevention: authenticate accounts, detect and respond to fraud or misuse, protect our customers and Services.
• Customer support and communications: respond to inquiries and provide service-related updates.
• Legal and compliance: comply with law, respond to lawful requests, enforce our policies, and protect our rights.

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

• With Shopify and service providers: for payment processing, order fulfillment and shipping, IT/hosting, analytics, support, and cloud storage—only as needed to perform services on our behalf.
• With business and marketing partners: to deliver advertising and measure performance, consistent with applicable law and your choices.
• With your direction or consent: e.g., to ship to a third party or when you use social login/widgets.
• Within our corporate group: with affiliates as necessary for operations.
• For legal reasons or business transfers: compliance with law, protection of rights, or in connection with a merger, acquisition, or other corporate transaction.

Our Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes certain personal information about your access to and use of the Services to operate and improve the platform. Shopify may combine information about your interactions with our store and other merchants to provide enhanced features and services. In these situations, Shopify is responsible for processing your personal information for those purposes and for responding to related privacy requests.

To learn more about how Shopify uses your information and the rights you may have, visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may link to third-party sites or services. We are not responsible for their content, security, or privacy practices. Review their policies before providing personal information. Content shared on public or third-party platforms may be visible to others.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction. If you believe a minor has provided personal information to us, please contact us so we can delete it. As of the effective date above, we do not have actual knowledge that we “sell” or “share” personal information of individuals under 16 (as defined by applicable law).

Security and Retention

We implement reasonable safeguards to protect personal information; however, no method of transmission or storage is completely secure. Avoid sending sensitive information via unsecure channels. We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on where you live, you may have the following rights (subject to limits under applicable law):

• Access/Know the personal information we hold about you.
• Delete personal information we maintain about you.
• Correct inaccurate personal information.
• Portability of certain personal information.
• Opt out of sale/sharing/targeted advertising where applicable. If your browser sends a Global Privacy Control signal, we will treat it as an opt-out for that browser and, where we can associate it with your account, for your account as well.
• Manage communications: you can unsubscribe from marketing emails using the link in our messages. We may still send non-promotional emails (e.g., order updates).

You can exercise rights available to you via the Services where indicated or by contacting us using the details below. For data Shopify processes, please use the Shopify Privacy Portal. We may need to verify your identity and may deny requests as allowed by law. You may authorize an agent to submit requests on your behalf, subject to verification.

Complaints

If you have concerns about our privacy practices, contact us using the details below. Depending on your location, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process personal information outside your country. Where required, we rely on recognized transfer mechanisms (such as Standard Contractual Clauses) for transfers from the EEA/UK, unless the destination country is deemed to provide adequate protection.

Changes to This Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. We will post the revised policy on this page, update the “Last updated” date, and provide additional notice as required by law.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Overtime Wellness
7055 Old Katy Rd STE 523
Houston, Texas 77024
Phone: (281) 619-4999
Email: info@overtimewellness.io